WARNING & DISCLAIMER!
Fear Therapy reserves the right to refuse admission to anyone at anytime. Unruly behavior, destruction of property, assaulting performers, or any other unacceptable behaviour is grounds for immediate removal. If necessary, the police will be called to report any such behaviour.
While inside, you will experience effects such as: darkness and low visibility conditions, strobe lighting/colored lighting, fog, loud sounds and music, black light, sudden scares and swinging doors.
We strongly advise that you SHOULD NOT PARTICIPATE if you are pregnant or live with the following: asthma or other respiratory conditions, heart conditions, seizures, physical injury recovery/surgical recovery, or any other medical/mental health issues which could be brought on, triggered, worsened, exacerbated by the environmental effects listed above.
Due to the nature of the event, the confined spaces, low light and steps, wheelchair accessibility is unavailable for this event.
Those showing signs of intoxication, and those who threaten to touch, hit, or otherwise assault actors, staff, sets and crew will not be permitted entry to the establishment, No exceptions will be made. These behaviours present serious risks to the safety and well-being of other patrons, staff, and the establishment. If observed engaging in the behaviours listed above or touching sets, engaging in destructive, disruptive, or threatening behaviours while inside the haunt, you will be ejected from the attraction by security.
Smoking, eating, drinking, running, open flame, use of cell phones, outside light sources, photography, videography, and touching of the actors or props are NOT allowed inside the attraction!
All sales are final, there are no refunds. If you have more questions about health & safety policy and guidelines, you can email at [email protected] for more information.
FREQUENTLY ASKED QUESTIONS
Where is this being held?
Experience Fear Therapy at the eerie Old Parramatta Gaol, amplifying the night's spookiness. The session takes place in The Warehouse on the premises, excluding access to the prison's wings during your visit.
Experience Fear Therapy at the eerie Old Parramatta Gaol, amplifying the night's spookiness. The session takes place in The Warehouse on the premises, excluding access to the prison's wings during your visit.
Is my child old enough to attend?
All ages are allowed. We have spent a long time considering the “right” answer for this. When considering bringing a child to a haunted attraction, it’s important to note that fear is experienced differently from person to person at any age. It’s much too difficult for us to give an accurate judgment, and so it is advised that parents make this decision since they know their child the best. We do offer two different haunts - both are scary, but one is slightly less scary than the other. We also offer “monster repellent” for purchase at $1 per child.
All ages are allowed. We have spent a long time considering the “right” answer for this. When considering bringing a child to a haunted attraction, it’s important to note that fear is experienced differently from person to person at any age. It’s much too difficult for us to give an accurate judgment, and so it is advised that parents make this decision since they know their child the best. We do offer two different haunts - both are scary, but one is slightly less scary than the other. We also offer “monster repellent” for purchase at $1 per child.
It's raining/very cold, will the haunted house still happen?
Rain, Sleet, or Snow... Fear Therapy will be open! We have some indoor waiting, but the majority of the queue line is outdoors. Our attraction is completely indoors.
Rain, Sleet, or Snow... Fear Therapy will be open! We have some indoor waiting, but the majority of the queue line is outdoors. Our attraction is completely indoors.
I got scared and had to leave, can I please get a refund?
You did ask us to scare you! Sorry, we do not offer refunds under any circumstances. You also agreed to this when you purchased your tickets.
You did ask us to scare you! Sorry, we do not offer refunds under any circumstances. You also agreed to this when you purchased your tickets.
Do you have parking?
There is plenty of street parking available as the location is in surburban North Parramatta, in the beautiful historic precinct. You can park along Fleet Street, O'Connell Street, Dunlop Street, New Street etc. We are hoping to open an overflow car park, but this is not guaranteed.
There is plenty of street parking available as the location is in surburban North Parramatta, in the beautiful historic precinct. You can park along Fleet Street, O'Connell Street, Dunlop Street, New Street etc. We are hoping to open an overflow car park, but this is not guaranteed.
How long is the line?
We keep the line moving as quickly as possible, but it all depends on the date/time you choose to come. We typically see more customers on Saturdays, and like all haunted attractions, wait times increases on Halloween.
Fear Therapy works hard to balance the flow of guests entering the haunt to allow groups to enjoy the experience without being rushed, while also reducing the extended wait times for those in line.
Line entertainers will be in close proximity to guests to keep everyone excited and entertained while waiting. Don’t forget! We’ve made it easier for you to enter a shorter line by offering prepurchased tickets.
We keep the line moving as quickly as possible, but it all depends on the date/time you choose to come. We typically see more customers on Saturdays, and like all haunted attractions, wait times increases on Halloween.
Fear Therapy works hard to balance the flow of guests entering the haunt to allow groups to enjoy the experience without being rushed, while also reducing the extended wait times for those in line.
Line entertainers will be in close proximity to guests to keep everyone excited and entertained while waiting. Don’t forget! We’ve made it easier for you to enter a shorter line by offering prepurchased tickets.
Can I get a selfie?
Not indoors! Cameras are not allowed inside the Haunt. This includes but is not limited to flash, digital, or video photography of any kind (including with your phone). While in the queue line you may take photos, reels, videos, snaps or make tiktoks. We do ask that you do so without any flash, to ensure everyone can enjoy the immersive experience.
PS: We want to see them too, so if you do post them on social media, be sure to tag us! (#feartherapy)
Not indoors! Cameras are not allowed inside the Haunt. This includes but is not limited to flash, digital, or video photography of any kind (including with your phone). While in the queue line you may take photos, reels, videos, snaps or make tiktoks. We do ask that you do so without any flash, to ensure everyone can enjoy the immersive experience.
PS: We want to see them too, so if you do post them on social media, be sure to tag us! (#feartherapy)
How long will it take to go through?
This depends on the speed of your group while going through the attraction, and whether you choose to do just the one attraction or both of them. We expect an average of 25-30 minutes.
This depends on the speed of your group while going through the attraction, and whether you choose to do just the one attraction or both of them. We expect an average of 25-30 minutes.
Will the actors touch us?
Though they may seem as though they have a very real intention to do so, they will not touch you. (Please offer them the same respect.) The actors who work here are specifically trained to bring you the most extreme experience while preserving the safety of our guests.
Please be mindful that due to the intense nature of our attraction and close proximity, inadvertent contact can happen, even though it is unlikely and unintentional.
Though they may seem as though they have a very real intention to do so, they will not touch you. (Please offer them the same respect.) The actors who work here are specifically trained to bring you the most extreme experience while preserving the safety of our guests.
Please be mindful that due to the intense nature of our attraction and close proximity, inadvertent contact can happen, even though it is unlikely and unintentional.
Phone policy?
Phones are allowed to be used within the outdoor queue only and once inside the attraction they should be placed into your pocket securely and not taken out for any reason.
Not only does this violate our rule regarding photography & video, but the light does travel in such a way that it can be damaging to the effects we’ve created with our show lighting.
Dropped phones are RARELY FOUND in a haunted house, they are never found without a broken screen. We are not liable for loss or damage. So please keep it in your pocket!
Phones are allowed to be used within the outdoor queue only and once inside the attraction they should be placed into your pocket securely and not taken out for any reason.
Not only does this violate our rule regarding photography & video, but the light does travel in such a way that it can be damaging to the effects we’ve created with our show lighting.
Dropped phones are RARELY FOUND in a haunted house, they are never found without a broken screen. We are not liable for loss or damage. So please keep it in your pocket!
What is monster repellant?
Monster Repellent is offered for $1 as a helpful tool for all ages. We’ve often recommended it to those who benefit from the opportunity to experience a less aggressive show than the typical. Whether this is for an adult guest who experiences some anxiety, or is for a kiddo who is trying very hard to make it through. Be assured that monster repellent is powerful! It is revered by all monsters as a warning! Actors are especially trained to modify their tones, approaches, and performances only for the holder(s) of the repellent. Whether this is focusing on the others in the group or delivering something less overwhelming to a solo guest.
Monster Repellent is offered for $1 as a helpful tool for all ages. We’ve often recommended it to those who benefit from the opportunity to experience a less aggressive show than the typical. Whether this is for an adult guest who experiences some anxiety, or is for a kiddo who is trying very hard to make it through. Be assured that monster repellent is powerful! It is revered by all monsters as a warning! Actors are especially trained to modify their tones, approaches, and performances only for the holder(s) of the repellent. Whether this is focusing on the others in the group or delivering something less overwhelming to a solo guest.
How can I buy tickets?
You can grab your tickets here: https://events.humanitix.com/fear-therapy-a-haunted-house-experience
You can grab your tickets here: https://events.humanitix.com/fear-therapy-a-haunted-house-experience
Can I buy tickets on the door?
There will be a very limited availability of tickets to be purchased on the door, and prepurchasing your tickets is preferred, and the best way to ensure you get to see the haunted house attraction. If you do purchase on the door, you will be required to sign a waiver, which is a tickbox for those who purchase online.
There will be a very limited availability of tickets to be purchased on the door, and prepurchasing your tickets is preferred, and the best way to ensure you get to see the haunted house attraction. If you do purchase on the door, you will be required to sign a waiver, which is a tickbox for those who purchase online.